Overview

Are you looking for a Customer Service Coordinator role in Auckland?

  • Awesome team culture, small supportive team
  • Airport Oakes office set in the beautiful vineyard
  • Wine industry, great perks, work from home & in the office

The Business & Team:

World famous as well as proudly NZ owned and operated, adding this successful company to your CV will be a great decision.  This FMCG business takes pride in their product, brand, people, and service delivery.  The NZ Customer Service team is such a critical part of the business, providing the best support to customers so the amazing wine is delivered on time.

If you enjoy helping others and providing the highest level of customer service, please read on and apply today to find out more.  You couldn’t ask for a better Team Leader to sit alongside and learn from, she’s been in the business five years and is extremely supportive and positive.

The Role:

Loads of variety is on offer in this role, the processes are robust and streamlined.  Providing support to the NZ customers means that orders will come in daily and need to be processed accurately and with efficiency.

As you will know from working in the Customer Service area previously your focus needs to be on ensuring customer satisfaction from the start to the end of the process.  Ensuring efficient order management, timely delivery, accurate documentation, and billing.  Alongside these tasks will be staying in contact with other teams in the business around stock management, billing, administration, and despatch.

Your personality traits:

Showing curiosity, enthusiasm, and a positive attitude to learn on the job will align well to this opportunity.  Your experience in customer services, maybe in a freight forwarding, warehousing, product-related, FMCG needs to be well-rounded, and customer focussed.  You will understand the importance of helping customers, so they want to come back time and time again.

If you’re looking to be rewarded for your positive, helpful attitude and work ethic, then please send your CV to jo@recruitmentstudio.co.nz

Ref: 31242

Tagged as: administration & office support, client & sales administration, customer service coordinator, recruitment agency auckland, recruitment studio

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