Customer Service Coordinator

• Enjoy varied and interesting responsibilities working collaboratively
• Be surrounded by an innovative team who are passionate about what they do
• Avondale location with car parking, up to $65k experience dependent

Company

This NZ owned and operated business focus on striving for excellence, achieving commercially and technically outstanding success for their customers. Working with well-known leaders in the food and beverage industry, providing them with the tools to succeed. This team enjoy providing their customers a knowledgeable and reliable service with their well experienced and innovative team. With the business growing at a rapid pace, they are seeking the next member to join their tight knit team.

Role

If you are looking for a varied customer service coordinator role, look no further. As you will know with customer service support you need to be extremely organised, have a high attention to detail, have solid computer software skills and at all times be helpful and accommodating.

With two other members in the team who look after other areas of the department, you will work collaboratively and can expect tasks such as;

• Assisting with the purchasing, importing and exporting of goods
• Consolidation of orders, purchase orders and invoices
• Regular liaison with suppliers, freight forwarders and customers
• Freight management
• Responding to customer queries, providing regular updates by phone/email
• Liaising with other departments to ensure all customer requirements are met

You

We are looking for someone who is warm, approachable, confident, and organised.  You will be comfortable providing pragmatic and professional support to customers and suppliers. You really need to be someone who enjoys solving problems for others and have a friendly personality.

You will bring a few years of experience within the Customer Service space. Experience with import and export logistics is highly desirable, while experience within the food industry is ideal but not essential. Of course, excellent communication and organisations skills are a must. Working collaboratively and supportively in your team will contribute to the day-to-day success of the role.

If you offer the relevant proven experience with a great ‘no job too small’ attitude, then please send your CV to heather@recruitmentstudio.co.nz

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