Overview

Are you looking for a Sales & Customer Service Team Leader role in Auckland?

  • Step up into this career defining opportunity!
  • Amazing global business with excellent training and support
  • Convenient Rosedale location, close to home

Company

This growing global company prides itself on their superior international reputation and its customers know they are experts in their field. A world leading provider of their services – this company is seriously at the top of their game with new exciting projects in the pipeline and are therefore expanding their team. Working with a great bunch of people, my client is in need of a professional with a great attitude to join their hard working and collaborative team. The team will be incredibly grateful to have you on board utilising your skills and assisting with all thing’s administration, coordination, and customer service. As part of their excellent working environment, they are very much into sharing of knowledge, so you will learn a lot during the journey.

Role

Working as a 2IC to the Sales and Customer Service Manager, this is a hands-on Team Leader role. Along with guiding and coaching a team of eight, you will need to be happy to also ‘do the doing’, getting in there and being a part of the team, too. You can expect responsibilities such as;

  • Working closely with the team, motivating and coaching
  • Hosting 1-1’s and team meetings
  • Providing effective feedback and praise
  • Creating individual development targets and goals collaboratively
  • Making inbound and outbound sales and customer service calls

With the Manager bringing a positive, collaborative attitude, you can be sure that you can make this role your own.

You

Perhaps you are currently working within a contact centre in a Customer Service/Sales role and are looking for a step up into leadership? Or perhaps you are currently a contact centre Team Leader looking for a fresh new role?

Either way, the successful candidate must bring a high level of emotional intelligence, patience, is passionate about people, a fantastic communicator with the ability to motivate and maintain a high performing team. While experience in the service industry is ideal, it is not essential. You will need proven experience within customer service and sales, have an excellent phone manner to be involved in the ‘doing’. There is a commission component here too so bring your motivation and drive!

If you offer the relevant experience and are looking for the next step in your career, don’t delay, APPLY now with your CV and Cover Letter to heather@recruitmentstudio.co.nz #31247

Tagged as: call center customer service, recruitment agency auckland, recruitment studio, supervisors team leader

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